Analysing Responses

The first port of call for assessing your data is the Dashboard, where you can view the trends across your data on the Dial or a customisable graph.

In reviewing your results, it is vitally important to recognise that they do not in any way ‘evaluate you’. They are simply a measure of how the outcomes of your interactions were perceived and received by others. For further explanation of this, take a look at the section on ‘how to interpret your results‘.

Where you wish to drill down below the overall picture, into the individual responses themselves, you can visit the ‘Analysis‘ section of the menu.

On the ‘Response Analysis’ page you can view a list of all your responses and the details associated with them. If you want to view or manipulate your raw data yourself, we provide a Data Export function that allows you to download a CSV file containing your data which you can open in software like Excel.

How to interpret your results

It is very easy to interpret feedback badly, particularly where we assume that it is personal. The Inspirometer is about understanding what people feel about the outcomes of an interaction – a judgement which they are qualified to provide since it is about ‘them’. It does not assume that they are qualified to evaluate ‘you’, and so it does not (and should not) ask such questions.

With this in mind we offer the following as a practical approach to interpreting and evaluating feedback from the Inspirometer:

Your feedback is NOT an evaluation of you! It is simply a reflection of ‘how people feel’ as a result of these interactions
‘How people feel’ is a result of a number of factors, many of which may be outside of your control
However, it is important for you to know ‘how they feel’ since this will affect what they do (or don’t do) as a result, and may affect your intended outcomes
Furthermore, while you may not control all the factors which affect ‘how people feel’, you are probably well positioned to help facilitate their improvement
For advice on how you might begin that improvement process in respect of meetings, click here

Response Analysis

The Response Analysis page lists every response your account receives. It also displays the score you received from that respondent, and any comment they may have added.

You can sort what you see in these lists with various filters: specify the time period within which the feedback was received; choose a Tag category and see the responses generated from the Tags in that category; select only responses with comments; or order them according to the score received (if you only want to look at your best scores!)

The magnifying glass icon will open a popup displaying any other details associated with that response. The fish bone symbol will open a window where you can add a ‘narrative’ to that response, as a means of contextualising it.

If your respondent left a comment and ticked the box to request a reply, you will see a messaging symbol alongside the response.

Click the icon to visit the messaging system, where you can send your reply to that piece of feedback.

Data Export

The Data Export page offers you the ability to download your data in Excel/CSV format. You can define the time period of the data you download by choosing two dates.

A CSV file functions just like a spreadsheet file but with a .csv extension (‘Comma Separated Values’). The data is saved in a table structured format that can be opened by any spreadsheet program – including Microsoft Excel, Open Office Calc and Google Spreadsheets.

Select your date filters and click Download CSV, then depending on your browser settings, the file will be downloaded. Your browser may prompt you to choose a location on your computer to download to, or it may send the download straight to a predetermined destination such as your ‘Downloads’ folder.

Now you can open that file in your spreadsheet software and manipulate your raw data in whichever way you’d like. Notice that the ‘Score’ column displays the rating numerically. 0 represents a red Face, and 5 represents a blue inspiration star Face.

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