8. Listening – involvement and understanding

Engaging Attention

The product of your meeting leaves the (virtual or physical) room in the understanding, attitudes and intentions of its attendees.This means that, for your meeting … Read more

PMI

PMI stands for Plus Minus and Interesting. It is a simple technique proposed by Edward de Bono for quickly exploring a situation or an idea … Read more

Honeycomb Diagram

The honeycomb diagram is essentially a tree diagram laid out in a more graphically attractive manner. This can be helpful in gaining a better psychological … Read more

Meaningful Conversation

The role of Inner Condition in Meeting Effectiveness A big factor in the effectiveness of any meeting is the attitudes of the people within it.

Card Sort

Card sort is a means of drawing out dialogue from an individual or group through asking them to prioritise, rank, order or position a series … Read more

Rich-Picture Visioning

Raise your hand if you believe you understand how passion works! Perhaps not? Passion is strange thing – immensely powerful in its impact, but confusingly … Read more

‘Active’ Listening

Active listening is wonderfully parodied by the actor Robert Lindsay in ‘The Helping Hand’: “Active listening? How am I supposed to listen ‘actively’? What do … Read more

Walk and Talk Meetings

Walk and Talk is a different type of meeting. It takes place outside, between two people (or a series of two people by mixing pairs … Read more

Task & Maintenance Skills

At a surface level, it is easy to believe that the interactions which take place in a meeting are all about different aspects of the … Read more

Diversity and alienating language

The Department of Education defines inclusive language as “language that is free from words, phrases or tones that reflect prejudiced, stereotyped or discriminatory views of … Read more

Transactional Analysis (TA)

The word Transaction relates to the units of dialogue we engage in with others. When these transactions go smoothly, we can make efficient progress toward … Read more

A cup of tea

The following story is told as a Zen Koan, stories which help the reader to see fundamental truths and gain insights.

Kolb’s Learning Cycle

It used to be thought that learning was something people did when they were at school or on a training course of some type. This … Read more

Affinity Diagram

The Affinity Diagram is one of the Seven Management and Planning Tools and is deceptively simple. It is a means for looking at patterns and … Read more

Six Thinking Hats

Six Thinking Hats is a useful tool for taking different perspectives on a situation. It was developed by Edward deBono, and despite its apparent simplicity it … Read more

Seven Rules of Feedback

For most of us, feedback is an unresolved paradox between our head and our heart. Logically, we embrace the notion that feedback is essential to … Read more

Walk Round Process

Syndicates are an excellent way of developing quality outcomes efficiently with the meeting, and for building ownership for these. Essentially, syndicates involve taking a small … Read more

Memory effects

All meetings are about learning, both individual learning and collective learning. For a meeting to be effective it must result in change of some type … Read more

Engaging presentations list

For use with ‘What makes a presentation more engaging and memorable?’ Read through this list once, slowly, without going back over any part of it.