Please research two of the meeting tools that are available to support events such as the SPW and other activities to support customer progress.
Each person in a group is asked to research two different tools, so that during the exercise in looking at alternative approaches to current support activities, the group will (collectively) have knowledge of all the tools it needs.
The tools you will be looking at (on behalf of your group) are listed below, and you can use the hyperlinks in the tool names to access simple guidance on them. Please find your name in the list below, and click on the adjacent hyperlinks.
Tools | Researchers |
Hopes & Concerns; SWOT Analysis | Ben, Chrissy, Andy, Ed, Amy, Deanna |
Force-Field Analysis; 6 Thinking Hats | Bryce, Gretchen, Ann, Eric LM, Caprice, Eric U |
Fishbone (Ishikawa); Impact/Ease Grid | David, Jayne, Brian, Erik, Dennis, Jennifer H |
Kipling List; Card Sort | Fawaz, Jennifer B, James (Eric), Javier, Greg, Jim |
Matrix Diagram; WWW/AFI Review | Inga, Matt, Nivi, Nidhi, Michael, Kevin, Siak Huang |
Clothesline; Affinity Diagram | Jenny, Sebastien, Sharon, Prashanth, Rich, Mark |
Consensus; Shortcuts | Siak Huang, Lisa, Bill, Alberto |