Monitor your team’s progress and provide coaching & encouragement
Proposed Approach:
- Use the User Stats data to understand where feedback is being used and reviewed effectively and where it is not
- Work with the management structure to support those managers who seem to be struggling, and meet with them to understand the issues and develop strategies to address them
- Where training is required on management skills such as coaching and problems solving, ensure this is arranged
- Publicise good examples of management coaching and encouragement as models for others to gather tips and ideas from – and to recognise and reward good practice
- A basic guide is available which can be circulated to support this
Resources:
Copy of coaching and feedback pack from S2: S2_Building_a_Feedback_Culture.docx
Guide to problem solving meeting performance: M2_Problem Solving Meeting Effectiveness.docx
Related Notes/Links
The essence of successful meeting effectiveness is to retain ownership of it with the people who run meetings. This requires that management adopt a facilitative approach to supporting progress.