What do we mean by ‘Managing by Design’?
On one hand, it implies a sense of intention and predetermination, and on the other it reflects a spirit of creativity, free-thinking and innovation. Both perspectives should be true of effective management.
But more than this, ‘Managing by Design’ reflects the conscious application of a design perspective within the responsibilities of management.
The book ‘Managing by Design’ is about all of these things. It tells the story (and presents the resources) of using Quality Function Deployment (QFD) to redesign how an organisation works. QFD is a matrix tool which enables you to better harness your objectives into the processes you are using to deliver them. It can be applied to products, services, projects and organisations (from local teams right up to multinational businesses). For a quick overview of QFD, follow this link.
The book ‘Managing by Design’ uses parallel formats of textbook and novel to illustrate one organisation’s transformation through QFD, and provides step-by-step guidance, tools and practical illustrations for people to apply it within their own organisations. You can read it on line via this link.
‘Managing by Design: Using QFD to transform management performance‘ is published by Tesseracts, ISBN 0 9543021 0 9.
Please subscribe to access clinic content
Subscription to the Inspirometer Information Service is free of charge and grants you instant access to a wealth of meeting effectiveness resources and guidance. It also provides you with regular updates direct to your mailbox at a frequency of your choosing.
I am happy to consent to the Inspirometer cookies and Terms and Conditions
Your use of the Inspirometer Information Service is subject to the following terms and conditions, and is subject to our privacy policy which can be reviewed here: https://inspirometer.com/privacy-policy
■ We will not use your information for any other purpose than to keep you informed of developments in meeting effectiveness and the Inspirometer system, and we will not share your information with others.
■ You are able to unsubscribe from this service at any time. Each email you receive from us will contain a link where you can reset your preferences for all future emails, or unsubscribe for the service entirely.
■ We will contact you on a minimum of a quarterly basis to ensure that our service is continuing to meet your needs, to give you a general update on key developments in our service, and to provide you with the option to change your contact preferences
■ We will hold your data on file to enable your access to the Information Service until such time as you unsubscribe from the service
■ If we hold your data outside of the information service as a result of you contacting us by email or purchasing our service, we will hold your data in accordance with our Privacy Policy (https://inspirometer.com/privacy-policy). We will delete such data, in situations where we are not legally required to retain it, on receipt of a verified request from you
■ All information provided by us is provided in good faith. All information submitted by you is to be provided in good faith.
■ In compliance with the GDPR 2018, you acknowledge that clicking the subscribe button grants us your consent to hold the data you have provided, and to contact you using that data, in the manner described above.
■ We will not use your information for any other purpose than to keep you informed of developments in meeting effectiveness and the Inspirometer system, and we will not share your information with others.
■ You are able to unsubscribe from this service at any time. Each email you receive from us will contain a link where you can reset your preferences for all future emails, or unsubscribe for the service entirely.
■ We will contact you on a minimum of a quarterly basis to ensure that our service is continuing to meet your needs, to give you a general update on key developments in our service, and to provide you with the option to change your contact preferences
■ We will hold your data on file to enable your access to the Information Service until such time as you unsubscribe from the service
■ If we hold your data outside of the information service as a result of you contacting us by email or purchasing our service, we will hold your data in accordance with our Privacy Policy (https://inspirometer.com/privacy-policy). We will delete such data, in situations where we are not legally required to retain it, on receipt of a verified request from you
■ All information provided by us is provided in good faith. All information submitted by you is to be provided in good faith.
■ In compliance with the GDPR 2018, you acknowledge that clicking the subscribe button grants us your consent to hold the data you have provided, and to contact you using that data, in the manner described above.
Track your progress to ensure the efficacy of this strategy.